Terms and Conditions

1. Introduction

Welcome to Top Star Auto Transport. By accessing our website, submitting your information, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

Top Star Auto Transport provides vehicle transportation services, including scheduling, coordination, and customer communications related to the safe and timely delivery of vehicles. All services are subject to availability and applicable laws and regulations.

3. User Information and Consent

By submitting your information through our website, forms, or SMS communications, you confirm that the information provided is accurate and that you have the authority to provide it.

By opting in, you consent to receive service related communications via SMS, including appointment reminders, account updates, and important notifications. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

4. Use of Information

Personal information collected, including name, phone number, email address, and business details, is used solely to provide services, process payments, and facilitate communications with our carrier, and registry requirements, including The Campaign Registry and A2P 10DLC regulations.

We do not sell, rent, or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt in data and consent information is never shared with third parties.

5. Data Protection

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Information is retained only as long as necessary to deliver services and meet legal or compliance obligations.

6. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account details
• Notify us immediately of any unauthorized use
• Comply with all applicable laws and regulations
• Ensure your vehicle is prepared for transport according to our guidelines

7. Payment Terms

Payment for services is due according to the terms specified in your service agreement. We accept various payment methods as outlined during the booking process.

Prices quoted are estimates and may be subject to change based on vehicle specifications, distance, and other factors. Final pricing will be confirmed before service begins.

8. Cancellation and Refunds

Cancellation policies and refund terms are outlined in your service agreement. Please review these carefully before booking. Cancellation fees may apply depending on the timing and circumstances of the cancellation.

9. Limitation of Liability

Top Star Auto Transport and its carriers maintain appropriate insurance coverage. Our liability is limited to the terms specified in the carrier agreement and applicable insurance policies. We are not liable for delays caused by weather, traffic, mechanical issues, or other circumstances beyond our control.

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Top Star Auto Transport and protected by copyright and trademark laws. Unauthorized use is prohibited.

11. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with applicable laws. You agree to waive your right to participate in class action lawsuits.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and applicable state regulations for interstate vehicle transportation.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us: